Privacy Policy

Privacy Policy

Introduction

Welcome to https://probate-clearance-coventry.vibereports.co.uk (hereafter referred to as “Probate Clearance Coventry,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website located at https://probate-clearance-coventry.vibereports.co.uk.
  2. Any mobile or desktop applications developed by us.
  3. Online services and products offered through these platforms.
  4. Interactions between users and our support team via email, phone, text messages, or other communication channels.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data across various touchpoints:

  1. Account Creation and Use: When you create an account on our platforms or use our services as an authorized user, we collect and store your account information, including login credentials.
  2. Payment Transactions: We securely process payment information for goods, services, or subscriptions, ensuring compliance with PCI DSS (Payment Card Industry Data Security Standard) guidelines.
  3. Financial Records: For financial-related services, we may collect and retain financial data as required by law and industry regulations.
  4. Purchase History: Your purchase history is tracked to improve your shopping experience and for analytics purposes.
  5. Device Identification: We may access mobile device identifiers (such as IP addresses) to personalize content and analyze user behavior.
  6. Location Data: With your consent, we can collect location data to provide location-based services or personalized recommendations.
  7. Feedback and Reviews: Personal data provided through feedback forms, reviews, surveys, or similar interactions is used to enhance our services.
  8. Social Media Integration: When you connect your social media accounts, we may access public information from those profiles to enable certain features.
  9. Product Interactions: Data about the products you view, search for, or purchase helps us tailor recommendations and improve our product offerings.

Personal Data Collection

We collect personal data in various forms, including:

  1. Account Information: This includes your name, email address, user ID, and password.
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for transaction processing.
  3. Financial Records: We may collect bank account information for direct debits or financial services we provide.
  4. Purchase Data: Items purchased, quantities, prices, and purchase dates are tracked.
  5. Mobile Device Identifiers: Unique device identifiers help us deliver content and perform analytics.
  6. Location Information: With your permission, we access location data to offer personalized features.
  7. Feedback and Comments: Personal details shared in feedback or reviews are used to improve our services.
  8. Social Media Profiles: We may collect information from social media platforms when you choose to connect them with our service.
  9. Product Interactions: Data about your product preferences and interactions helps us enhance your shopping experience.

Cookies

We employ cookies, a common technology used by websites to store small data files on your device. Our use of cookies includes:

  1. Strictly Necessary Cookies: These are essential for navigating our sites, ensuring secure transactions, and providing core features.
  2. Preference Cookies: We use these to remember your preferences and settings, personalizing your experience.
  3. Analytics Cookies: They enable us to analyze user behavior, measure site performance, and offer targeted content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. Our services are not directed at minors, and we comply with applicable laws regarding children’s online privacy.

Your Rights (depending on your jurisdiction)

In accordance with local data protection regulations, you have several rights concerning your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: If your information is inaccurate or incomplete, you can ask for corrections.
  3. Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your data.
  4. Restriction: You may limit our processing of your data in specific situations.
  5. Data Portability: You have the right to receive your personal data in a structured, commonly used format.
  6. Objection: You can object to the processing of your data for certain purposes.
  7. Non-Discrimination: You are protected from negative consequences for exercising your data rights.
  8. Appeals and Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with our privacy team or relevant regulatory authorities.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website, and we encourage users to review it regularly for the latest information.

Contact Information

For any questions related to privacy, data protection, or to exercise your rights, please contact us:

We appreciate your trust in our services, and we are committed to protecting your privacy throughout your interaction with Probate Clearance Coventry.